Covid 19(SOPS)

Covid 19 (SOPS)

We understand that you’re likely to be having some challenges to your daily routine right now as a result of the COVID-19 situation. We get that and want you to know BarqRides here for you and geared up to help you in any way we can.

The safety and well-being of all those who use BarqRides is a top priority for us and we want to tell you about the things we are doing to make your life easier and help keep our communities safe.

To inform our decisions, BarqRides COVID-19 Response Team is closely monitoring the World Health Organization (WHO), the Centres for Disease Control and Prevention (CDC), and local health agencies for the latest developments. We’re also following the guidance of local government and public health officials in each of our markets.

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Keeping clean

We are working around the clock to ensure that our captains keep their vehicles at the highest levels of cleanliness.  We’ve advised all captains to regularly use hand sanitisers, clean wipes and disinfectants between rides to make sure germs don’t spread.  BarqRides NOW teams are also working closely with our restaurant partners to ensure they are up to date with the latest health and safety regulations.

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We’re here for you

Our Customer Care team is there for you if you have any specific concerns or questions. Just go to the contact page on the website and contact us.

Thank you for your cooperation and support in keeping us safe, together we can help our communities to get through this difficult time.